Tag Archives: Bourbon

I’m Still Drinking Andronicas Coffees

I’m pleased to report that when it comes to customer service, america does not have the monopoly, judging by my second experience of buying coffee from Andronicas. My first experience was when I visited their coffee shop in the World famous department store, Harrods in London. I ordered a double espresso macchiato, which I wasn’t charged for and then they even gave my son a free mini hot chocolate. OK ! now for my second experience. Not to be defeated in my quest to try more of their coffees, I decided to persevere when reading through their website they state that coffees will be delivered anywhere, but of course on trying to order, it was not recognizing my Vienna address, so I wrote once and then again and again until they said “sure we can send coffee to you in Austria”. I think due to the financial crisis, where the exchange rate has moved in favour of buying stuff from England, lots of companies are more than willing to sell stuff to continental Europe and I for one, am doing that with a passion – I’ve been ordering my coffee from abroad since January this year. So, enough of the economics (my main subject at University I hasten to add) and marketing, how about the customer service and the coffee.

Well, I ordered about 750 grammes of coffee, comprising of their 1849 Espresso Blend, Brazilian Bourbon and of course Yemeni Mocha (which I loved, see previous post). I didn’t know that Andronicas only sell coffee in batches of 500g a time, but when I ordered it so happened that one of the main guys, James was visiting Vienna and decided to bring my order with him, saving me postage expenses. On top of what I ordered, he added an extra 1 kilo of coffee, notably their Signature Blend and doubles of what I ordered for FREE. Wow ! I even felt guilty and wanted to pay for the extra bags, but my request was turned down. Now ! that’s what I call customer service. Well, it paid off, because as soon as this first batch finished, I of course ordered more, with one colleague even placing an order, so during these hard items, never forget the customer even more – my one lesson for getting through the financial crisis for retail outfits.  

Gee ! I almost forgot about the coffee itself. So, first up was the 1849 Espresso blend, which I thought had a chocolate and nutty taste. Again, I find these type of coffees are best served as espresso milk based drink, so the type of coffee that you need to start your day off with.

Second up, it just got better, the Brazilian Yellow Bourbon, which apparently is a Cup of Excellence coffee. I’ve always thought that espresso with some sort of Brazilian arabica thrown in does it for me. I recall that my best espresso to date was from Intelligentsia’s Black Cat Espresso blend, which constituted some Brazilian arabica. So for this coffee, roasted darkish, whereby the oils begin to seep out of the bean and cover the bean, I detected a sweetish espresso – ideal for after dinner and Yes ! I do drink espresso after dinner and it doesn’t keep me awake – yipee !

And finally, the Signature Blend. Very versatile as both an espresso, full of crema and an espresso based milk drink, with dark chocolate tones, vanilla and hazelnut aroma and hazelnut/intense milk chocolate taste – the kind of cappuccino that brings a smile to your face before jumping into the rat race in the morning.

 

I also liked it after dinner with it’s full crema qualiities. For one shot, the crema was so inviting that I had to take it through the sugar test, in which it socred very highly, taking 12 seconds for white sugar to drop below the crema cloud and about 6 seconds for dark brown sugar to drop through.

I already told you about the Yemeni Mocha, which I had to blog about separately because it tasted so good. For my next order, I ordered 1 kg of Signature blend for espresso drinks and 1kg of Yemeni Mocha for French Press, so I’ll still be drinking Andronicas coffees for a while yet and guess what, the customer service was still great.

Advertisements

I’m Drinking….

Flat White and Finca Kilimanjaro coffees, roasted by Square Mile Coffee Roasters of London. This is like part 2 of my previous post as on my visit to Flat White, Soho in London, I picked up these two bags to take home with me. I had already tried the Flat White version when I was in London in December 2008, but I was really drawn to the Finca Kilimanjaro, as I had read about this on Square Mile’s website and was really intrigued about how a Kenyan peaberry tree, planted in El Salvador, would taste- it’s called a Bourbon and Kenyan Varietal and Square Mile seem to pack their really special coffees in these nice white bags. I thought “that’s really original, taking a coffee plant from one country and planting it in another to get a really good mix of soils, air, etc… for a coffee”. Apparently, the lady who thought this up, Aida Batle, is famous for this and is one of the World’s renowned coffee growers, so who am I to question her logic.

So, what does it taste like ? Fruity, spicy, earthy, sweetish and with a “real” coffee aroma is what comes to mind, or should I say to my tongue. I didn’t try this as an espresso, as I just didn’t think these type of characteristics together with the Kenyan mix would work as an espresso, so it was the French Press or Cafetiere for me, where I definitely had no regrets – a truly beautiful cup indeed. I also give it my “very versatile” coffee award in that although it was roasted on 9 March 2009, three weeks afterwards it was still tasting nice and not bland. This coffee is offered for a limited period only, so log onto Square Mile’s website (their website is on my blog roll) and buy a 350g bag quick.

For the Flat White coffee blend, I still think this works better with properly frothed milk with its chocolate undertones and of course every morning was like a throw back to Flat White in London. With all this inspiration from my triple ristretto day in London, I tried out some of my latte art skills, extracting a double ristretto for my morning cup – still wanting with the latte art, but I thought looked nice in my “love” cappuccino cup, so I sign off with this pic to wish you “from coffee with love”,

Ciao !